- I currently work for as VP, Global Product Management at Forrester, where I lead product management for Forrester’s portfolio of subscription-based research offerings.
- For many years, I posted about product management on my blog How To Be A Good Product Manager.
- I also posted regularly about product management on the SiriusDecisions (and later Forrester) blog.
- I’ve delivered hundreds of presentations on Product Management. A few of these are recorded and available for viewing, including:
- Best Practices on Product Roadmaps, from Productized 2019 (Lisbon, Portugal)
- What World Class Product Management Teams Do Differently, from Product Tank San Francisco
- I’ve been a guest on many Podcasts talking about Product Management, including:
- I’ve also been interviewed a lot about Product Management, including:
- Product Strategy Basics (video from ProductSchool)
- Product Experts Weigh In: Jeff Lash on Quality Feedback and What “Voice of Customer” Really Means (article from UserVoice)
- I post product management tips on LinkedIn — you can follow me there to see my tips in your feed. I posted one product management tip a day in both 2021 and 2023; you can find those tips using the #ProdMgmtDailyTip hashtag.
- Until late 2022 I was posting regular product management thoughts on Twitter (now X) as @jefflash.
- Some other (much older) things I’ve written / presented:
- A pair of popular articles for Boxes and Arrows on Transitioning from User Experience to Product Management; Part 1, Part 2, and related podcast (MP3)
- Webinar: Ten Tips For New Product Managers (Slides on Slideshare)
- Webinar: Ten Traits of Good Product Managers (Slides on Slideshare)
- User Experience and Product Management: Two Peas in the Same Pod? at the St. Louis User Experience Conference; February 21, 2011.
I’ve also been involved in the product management and UX community for nearly 20 years, including:
- Co-founder, St. Louis Product Management Group
- Founder and Former Chair, St. Louis User Experience Conference
- Co-founder, Information Architecture Institute
You can find me on:
- Presenter, “User Experience and Product Management: Two Peas in the Same Pod?” St. Louis User Experience Conference; November 10, 2006: Slides (PPT)